Яндекс Маркет
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ЯндексЯндекс
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Русмарта

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10 месяцев на Яндекс Маркете
Информация о магазине и доставке

Отзывы о магазине Русмарта

меньше месяца на Яндекс Маркете
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4,9
Рейтинг: 1Рейтинг: 2Рейтинг: 3Рейтинг: 4Рейтинг: 5
рейтинг за 3 месяца
663
 оценки
за 3 месяца
6 158
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за все время
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Виталий Бондарь
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Привезли не то или не все товары
Комментарий:
Во первых коробка помята все там Перекрутилось вообщем не по беспокоились о целостности. В описании написано 5 готовых бухт по 10 метров, по итогу просто бухту кинули сколько там метров не понятно. Мышки в комплекте тоже нет. Хотя в описании она есть. Так же блока питания для камер нет.
2 недели назад
Archangel
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Получил 2 мп камеры две, а заказывал 5 мп
2 месяца назад
Комментарий 171051729
Русмарта
Ответ официального представителя магазина
Здравствуйте. Приносим свои извинения за доставленные неудобства. Свяжитесь с нами для решения проблемы. Контактные данные есть на нашем сайте и на гарантийном талоне товара. С уважением, компания Русмарта.
Здравствуйте. Приносим свои извинения за доставленные неудобства. Свяжитесь с нами для решения проблемы. Контактные данные есть на нашем сайте и на гарантийном талоне товара. С уважением, компания Русмарта.
Дима Стар
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Кое чего в заказе не хватает, а другого наоборот положили больше
2 месяца назад
Комментарий 171051240
Русмарта
Ответ официального представителя магазина
Здравствуйте, Дмитрий. Сожалеем что Вы столкнулись с данной ситуацией. Вам необходимо оформить заявку на возврат. Войдите в аккаунт, с которого оформляли заказ. Перейдите на страницу Заказы и выберите нужный. Нажмите Вернуть заказ. Выберите причину возврата. Обязательно приложите фотографии товара. Выберите способ возврата: курьером, через пункт выдачи Маркета или через Почту России. Для возврата курьером укажите адрес, дату возврата и время, когда он может забрать товар. Курьер позвонит в день возврата. При необходимости вы сможете перенести дату возврата или отменить его. Если вы возвращаете товар через Почту России или пункт выдачи, выберите адрес из доступных вариантов. Заполните банковские реквизиты, если вы оплачивали товар при получении. Завершите оформление возврата, чтобы получить инструкцию по отправке товара. Упакуйте товар, соблюдая правила упаковки. Если вы возвращаете товар курьером или через пункт выдачи, не запечатывайте посылку — ее могут проверить перед отправкой. В зависимости от способа возврата отнесите товар в выбранный пункт выдачи, отделение Почты России или дождитесь курьера.
Здравствуйте, Дмитрий. Сожалеем что Вы столкнулись с данной ситуацией. Вам необходимо оформить заявку на возврат. Войдите в аккаунт, с которого оформляли заказ. Перейдите на страницу Заказы и выберите нужный. Нажмите Вернуть заказ. Выберите причину возврата. Обязательно приложите фотографии товара. Выберите способ возврата: курьером, через пункт выдачи Маркета или через Почту России. Для возврата курьером укажите адрес, дату возврата и время, когда он может забрать товар. Курьер позвонит в день возврата. При необходимости вы сможете перенести дату возврата или отменить его. Если вы возвращаете товар через Почту России или пункт выдачи, выберите адрес из доступных вариантов. Заполните банковские реквизиты, если вы оплачивали товар при получении. Завершите оформление возврата, чтобы получить инструкцию по отправке товара. Упакуйте товар, соблюдая правила упаковки. Если вы возвращаете товар курьером или через пункт выдачи, не запечатывайте посылку — ее могут проверить перед отправкой. В зависимости от способа возврата отнесите товар в выбранный пункт выдачи, отделение Почты России или дождитесь курьера.
Отзывы старше 3 месяцев
Вячеслав Ф.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
На картинке одно, присылают другое!
Год назад
Комментарий 157889529
Русмарта
Ответ официального представителя магазина
Здравствуйте. Пожалуйста свяжитесь с нами для решения проблемы. Контакты для связи есть на нашем сайте и на гарантийном талоне. С уважением, компания Русмарта.
Здравствуйте. Пожалуйста свяжитесь с нами для решения проблемы. Контакты для связи есть на нашем сайте и на гарантийном талоне. С уважением, компания Русмарта.
Комментарий 158019535
Русмарта, добрый день! При выборе SimPal D310 на картинках было описание со съёмной (выносной) антенной на кабеле. В итоге получил вариант где антенна короткая и вкручивается в блок D310. Есть ли антенна выносная и как приобрести? А может поменять блок D310?
Русмарта, добрый день! При выборе SimPal D310 на картинках было описание со съёмной (выносной) антенной на кабеле. В итоге получил вариант где антенна короткая и вкручивается в блок D310. Есть ли антенна выносная и как приобрести? А может поменять блок D310?
Krimo
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цена,простота в настройке
Недостатки:
есть проблемы по подключению некоторых датчиков могли бы перед продажей все проверить, а потом отправлять товар-от того как решат быстро проблему продавцы зависит буду рекомендовать или нет, так же очень долго отвечают на запросы по недостаткам
Комментарий:
пока неготив
Год назад, Воскресенск
виктор тараторкин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Обслуживание нормальное: выбрал электронный глазок для двери Ps-Link 4,3DM. Получил быстро с отслеживанием движения и с доставкой до дверей. Оплата удобная - налом или картой.
Недостатки:
Оказалось не очень удобно электропитание от аккумулятора: его нужно периодически подзаряжать через USB-разъём, для этого рядом нужна розетка. Наверное лучше было бы питание от батареек - поменял периодически и всё. Не очень удобная ИК-подсветка: при недостаточной освещенности в коридоре перед дверью картинка черно-белая и нечеткая - невозможно рассмотреть кто пришёл. А в описаниях указано, что камера работает даже в темноте, оказывается, что это далеко не так.
Год назад, Сергиев Посад
TigraMaan
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
1. Привезли только половину товара. Я заказал 2 геркона проводных. В результате мне привезли два магнитика от геркона и 8 шурупов, а сами герконы не привезли. 2. Я специально оставляю сообщение курьерам Яндекса. Но их приложение сделано так, что они эти сообщения не читают.
Год назад
Комментарий 152556807
Русмарта
Ответ официального представителя магазина
Здравствуйте. Пожалуйста свяжитесь с нами для решения проблемы. Контакты для связи есть на нашем сайте и на гарантийном талоне. С уважением, компания Русмарта.
Здравствуйте. Пожалуйста свяжитесь с нами для решения проблемы. Контакты для связи есть на нашем сайте и на гарантийном талоне. С уважением, компания Русмарта.
Александр И
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Не та модель что в заказе
Год назад
Комментарий 151480986
Русмарта
Ответ официального представителя магазина
Здравствуйте. Свяжитесь с нами по поводу заказа, контакты есть на гарантийном талоне или на нашем сайте. Можете написать нам на почту Petroservice.spb@yandex.ru. С уважением, компания Русмарта.
Здравствуйте. Свяжитесь с нами по поводу заказа, контакты есть на гарантийном талоне или на нашем сайте. Можете написать нам на почту Petroservice.spb@yandex.ru. С уважением, компания Русмарта.
MAO
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Приехал, оплатил, забрал!
Недостатки:
Тех.поддержка не отвечает и не перезванивает. Зато менеджеры по продажам и отвечают и перезванивают.
Комментарий:
Оборудование, как и все остальное китайское, оставляет желать лучшего. Задумки не плохие, но по факту все работает через одно место! Но опять же за такую цену, чего еще ожидать. Я купил камеру WPM 5x30HD c 5-м зумом. Какие там 5 крат? Ими там и не пахнет! До сих пор не могу подключить через ICSEE PRO, через ICSSEE подключилась.
2 года назад, Москва
Анатолий петров
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
можно заказать товар а оплатить при получение в своем городе
Недостатки:
пришел недокомплект отсутствует самое главное блок питания правда обещали прислать другой прошло три дня жду вывод не о какой проверке оборудования неможет быть и речи просто отправляют и все коробки пришли без повреждений поэтому заставили оплатить а потом вскрывать
2 года назад, Тюмень
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