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Привезли расколотую или бракованную мойку. Упаковка при приеме целая, при распаковке была тоже целая, кусок отвалился ровно в тот момент как снимали пакет еще в коробке. Угол мойки, тот что отвалился не имеет внешних механических повреждений. Либо нужно постараться что бы как то ее приложить, либо заводской брак.
Здравствуйте, Сергей!
Нам очень жаль, что у вас возникло такое мнение о нашем магазине. Ранее с вами в чате была согласована дата доставки на 27 число. Вы ее подтвердили.
С Уважением, Интернет-магазин Техпорт.
Здравствуйте, Сергей!
Нам очень жаль, что у вас возникло такое мнение о нашем магазине. Ранее с вами в чате была согласована дата доставки на 27 число. Вы ее подтвердили.
С Уважением, Интернет-магазин Техпорт.
Похоже распродают бракованные товары. Курьер даже не дал распаковать. Все быстрее и быстрее. Сказал у вас 2 недели на проверку. Сунул подписать бумажку. Сегодня вскрыл. А шкаф разбитый. Буду пробовать оформлять возврат
Сергей, здравствуйте! Очень жаль, что вы столкнулись с такой ситуацией. Уверяем вас, что у нас нет цели продавать бракованные товары. Мы очень ценим нашу репутацию. Просим прощения за предоставленные неудобства. Вы можете подать заявку на возврат в личном кабинете.
Сергей, здравствуйте! Очень жаль, что вы столкнулись с такой ситуацией. Уверяем вас, что у нас нет цели продавать бракованные товары. Мы очень ценим нашу репутацию. Просим прощения за предоставленные неудобства. Вы можете подать заявку на возврат в личном кабинете.
Продавец перенёс доставку на неудобный для меня день, плюс доставщики взяли дополнительный 150 рублей за занос товара. Конечно это мелочь, но об этом никто не предупредил, что тоже неприятно.
Максим, добрый день! Просим прощения за то, что вас разочаровали :( К сожалению, бывают ситуации, когда мы не можем доставить товар в назначенную дату доставки, но вы всегда можете выбрать другой удобный для вас день доставки. Все товары весом более 30 кг заносятся до квартиры или частного дома платно. Надеемся исправиться и подарить вам положительные эмоции от заказа в следующий раз!
Максим, добрый день! Просим прощения за то, что вас разочаровали :( К сожалению, бывают ситуации, когда мы не можем доставить товар в назначенную дату доставки, но вы всегда можете выбрать другой удобный для вас день доставки. Все товары весом более 30 кг заносятся до квартиры или частного дома платно. Надеемся исправиться и подарить вам положительные эмоции от заказа в следующий раз!
Пытаюсь уточнить у продавца, какой сифон подходит, чтобы он отправил ссылку в итоге, уже прошло куча времени ответа, я так и не получил, поэтому ставлю 1 звёздочку.
• Курьер был невежлив
• Не предупредили о переносе даты
Комментарий:
Вместо 22.09.23 заказ хотели доставить 21.09.23, в тот момент, когда я был на работе. Пришлось решать вопрос. Очень неудобно, когда заказываешь товар, платишь за определённую дату, а его доставляют в то время, когда удобно транспортной компании. Куча потраченного времени и нервов
• Товар повреждён
• Привезли не то или не все товары
• Упаковка повреждена
Комментарий:
Привезли в мятой и рваной коробке, внутри не было инструкции, поэтому не смогла сверить наличие всех деталей. Оформлен возврат.
10 месяцев назад
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