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Добрый день!
Да, в данном случае наша вина, что товар не был отгружен и доставлен Вам в оговоренное время.
С виновными проведена работа и предприняты меры по предотвращению подобных ошибок в будущем.
Приносим свои извинения за данный случай!
С уважением,
директор
интернет-магазина "Светлый Сайт"
Нестеренко Денис
Добрый день!
Да, в данном случае наша вина, что товар не был отгружен и доставлен Вам в оговоренное время.
С виновными проведена работа и предприняты меры по предотвращению подобных ошибок в будущем.
Приносим свои извинения за данный случай!
С уважением,
директор
интернет-магазина "Светлый Сайт"
Нестеренко Денис
Вежливый менеджер. Жаль, что плут или непрофессионал.
Недостатки:
Отвратительно! Завершая ремонт, заказала два светильника. Цвет арматуры был принципиально важен. Позвонил вежливый менеджер, порекомендовал "лампочки, которые идеально подходят именно к вашим светильникам". Дальше...
В назначенный день позвонил курьер, сообщивший, что будет "через полчаса-час" (на часах - 14.39). В 18.00 звоню в магазин: "Где курьер?" Через пять минут курьер отзванивается: "Буду через полчаса. Я рядом, но вот пробки...". Приехал в 18.30. Четыре часа ждать?!?
Привез: лампу с арматурой совсем иного цвета - заказывалась "под золото" и это было принципиально важно(((
"Лампочки, которые идеально подходят вашим саетильникам" - отдельная тема: обе - светодиодные и не очень дешевые... Так вот: одна - категорически не сочетается с диммером, а потому использована быть не может (на коробке, в которую упакована лампочка есть об этом предупреждение), вторая ("свечка") - просто не влезает под плафон: должен быть "шар".
При оформлении заказа на сайте указывалось (и менеджер это подтвердил), что при покупке от 5000 руб. доставка бесплатная.ХА!!! Вместо 5147 руб. заплатила почти 5500. СкАжите, можно было отказаться? В моем случае нельзя. Лампу с арматурой заменила на свою - абсолютно такую же. Лампочки купила, как всегда самостоятельно и больше "специалистам" не доверюсь
Как больше никогда не обращусь в этот магазин.
Договорился посмотреть несколько люстр самовывозом.
Цена по ним была озвучена заранее.
После того как я приехал и выбрал то, что понравилось, цена почему то внезапно изменилась в большую сторону.
Развернулся и уехал.
Так бизнес не делается, ребята.
Добрый день!
Сообщите, пожалуйста, номер заказа.
Возможно Вы выбирали позиции по акции, а она к моменту Вашего визита закончилась.
В любом случае, что бы разобраться, надо знать о каком заказе идёт речь.
Добрый день!
Сообщите, пожалуйста, номер заказа.
Возможно Вы выбирали позиции по акции, а она к моменту Вашего визита закончилась.
В любом случае, что бы разобраться, надо знать о каком заказе идёт речь.
Читать дальше
Ещё 1093 человека поставили магазину оценку, но ничего не написали о нём
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