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31.07.22 (воскресенье) Заказал и оплатил три одинаковых кондиционера с доставкой, Яндекс назначил на 05.08.22 (пятница) с 9-22. Пока было время, я договорился с установщиками кондиционеров на 08.08.22. Наступает долгожданная пятница, целый день тишина и тут как гром среди ясного неба в 16-21 приходит смс от Яндекса, что заказ - Отменен! То есть, кондиционеров у ЭкоСистем не было, просто протянули время до даты доставки и отменили заказ. Каковы молодцы, а? Загляденье.
Резко возникает вопрос - что делать? Кондиционеры нужны утром в понедельник. Начинаю с Яндекса, доставка от 11 августа - приехали. Пришлось покупать другие в другом интернет-магазине, вчера в субботу заказал и оплатил, сегодня уже привезли, ура. Писать, где купил - нет смысла, да вы и сами всех других знаете. Я к тому, что понадеялся на Яндекс и тут такое разочарование.
Открыл чат-поддержку, мне отвечают, что 05.08.22 был технический сбой на сайте и поэтому заказ был отменен. Весело, правда? Заказ оплачен, прошло 5 суток, сбой и отменили, да заказ уже должен был ехать ко мне 05.08, а не лежать на складе где-то. Ну нет у вас товара - отмените сразу заказ! Я бы спокойно, без танцев с бубнами заказал бы в другом месте и все, все довольны. Тем более, что у продавца есть такое право - отменить заказ. Да пожалуйста, отменяйте направо и налево заказы, только сразу, а не в день доставки, спасибо.
В общем, не рекомендую данного поставщика. Минус время и нервы.
п.с. За все это время, с 31.07 по 05.08 никто из магазина со мной не связывался, не писал и не звонил. Вот так.
И еще, сегодня этот кондиционер они предлагают на маркете на 1000 рублей дешевле, то есть, я бы понял, если бы он подорожал и его не привезли, но он - подешевел! ) Просто торговля воздухом. )
Год назад, Обнинск
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