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Добрый день. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
• Не предупредили о переносе даты
• Заказ не был готов к выдаче в назначенный день
Комментарий:
Изначальная дата доставки в пункт самовывоза не была соблюдена, в последствии со мной связался представитель продавца и договорилась со мной о переносе даты на следующий день. Однако на следующий день был звонок с предложением перенести еще на сутки. Я согласился, однако сроки доставки дважды переносились не по моей инициативе. К качеству товара претензий нет
Добрый день. Сожалеем о данной ситуации. Нам действительно пришлось перенести ваш заказ на два дня, в связи с задержками поставки техники. Мы всегда стараемся выполнять свои обязательства в полном объеме и в срок, но форс-мажорные обстоятельства иногда вмешиваются в нашу деятельность. Еще раз приносим вам свои извинения.
С уважением, отдел рекламации Доктор Техно.
Добрый день. Сожалеем о данной ситуации. Нам действительно пришлось перенести ваш заказ на два дня, в связи с задержками поставки техники. Мы всегда стараемся выполнять свои обязательства в полном объеме и в срок, но форс-мажорные обстоятельства иногда вмешиваются в нашу деятельность. Еще раз приносим вам свои извинения.
С уважением, отдел рекламации Доктор Техно.
Добрый день, Владимир. Если произошла ошибка и вам привезли не тот товар, ты вы можете оформить возврат в течение 14 дней и вам вернуться средства в полном объеме. Также, для решения вопроса, вы можете обратится напрямую в магазин, и мы поможем решить ваш вопрос.
С уважением, отдел рекламации Доктор Техно,
Добрый день, Владимир. Если произошла ошибка и вам привезли не тот товар, ты вы можете оформить возврат в течение 14 дней и вам вернуться средства в полном объеме. Также, для решения вопроса, вы можете обратится напрямую в магазин, и мы поможем решить ваш вопрос.
С уважением, отдел рекламации Доктор Техно,
• Курьер был невежлив
• Курьер приехал не в то время
Комментарий:
Скажу только одно. Курьер. Она старалась. Просто мне не интересны её проблемы, её график дня. Мне не нужны были комментарии как проверить. Я с первого раза сказала и поняла, что не буду вводить никакие пароли. Мне надо проверить качество до оплаты. За телефон - спасибо! За доставку - мне её жаль. Рада, что такие стараются. Но это был в подарок телефон. И именно в этот день, хотела бы видеть другого курьера
Добрый день. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
• Товар не соответствует описанию
• Товар повреждён или неисправен
Комментарий:
Очень плохие, привезли телефон а там зарядка китайская, но там был переходник, но он не рабочий. пришлось покупать переходник другой. просто в шоке с такого. Телефон стоил почти 20тысяч, и привезли не то о чем было написано. крайне не доволен.
Добрый день, Евгений. В глобальных версиях телефонов фирмы Xiaomi существуют различные варианты зарядных устройств. Для этих целей мы прикладываем к товару переходники. Для решения вашего вопроса достаточно было нам набрать, и мы бы заменили вам неисправный переходник. Брак в любой технике может присутствовать, в том числе и в переходниках.
С уважением, отдел рекламации Доктор Техно.
Добрый день, Евгений. В глобальных версиях телефонов фирмы Xiaomi существуют различные варианты зарядных устройств. Для этих целей мы прикладываем к товару переходники. Для решения вашего вопроса достаточно было нам набрать, и мы бы заменили вам неисправный переходник. Брак в любой технике может присутствовать, в том числе и в переходниках.
С уважением, отдел рекламации Доктор Техно.
Добрый день. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день Дарья. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день Дарья. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день Дарья. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Добрый день Дарья. Мы постоянно пытаемся улучшать качество нашего сервиса, и обязательно проведем работу с курьерской службой по вашему обращению.
С уважением, отдел рекламации Доктор Техно
Читать дальше
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