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Добрый день, Елена! Благодарим Вас за обратную связь. Мы приносим свои извинения за неудобства, которые Вы испытали. Мы всегда стремимся предоставлять максимально полную информацию о наших товарах, в том числе и о размерах. Мы примем меры, чтобы улучшить нашу работу и предоставить Вам более качественный сервис в будущем. Хотим заметить, что размеры блюда были указаны в описании товара - Длина 20.5 см. Будем рады видеть вас в нашем магазине! С уважением, ALAT Home
Добрый день, Елена! Благодарим Вас за обратную связь. Мы приносим свои извинения за неудобства, которые Вы испытали. Мы всегда стремимся предоставлять максимально полную информацию о наших товарах, в том числе и о размерах. Мы примем меры, чтобы улучшить нашу работу и предоставить Вам более качественный сервис в будущем. Хотим заметить, что размеры блюда были указаны в описании товара - Длина 20.5 см. Будем рады видеть вас в нашем магазине! С уважением, ALAT Home
Здравствуйте! Сожалеем, что произошла такая ситуация с товаром. Нам нужно понимать, какие пятна на турке и когда они появились. Возможно при неправильном уходе за посудой из латуни. Рекомендации по уходу:
• Турки для кофе, которые новые, перед использованием нужно ополоснуть кипятком, а первый приготовленный в ней кофе лучше слить. После этой недолгой процедуры можно приступать к ритуалу под названием «приготовление кофе в турке».
• Не использовать жестких абразивов и агрессивных химических реактивов. Мыть теплой водой с разведенной в ней мягкой посудомоечной жидкостью. Затем ополоснуть чистой водой и вытереть насухо. Для придания блеска можно аккуратно полировать очень мягкой тряпочкой или замшей.
Важно: мойка в посудомоечной машине запрещена.
Если же пятна уже были на турке при получении вашего заказа, то конечно возможен и брак. Вы можете написать в поддержку Яндекс Маркет для возврата товара.
С уважением, ALAT Home
Здравствуйте! Сожалеем, что произошла такая ситуация с товаром. Нам нужно понимать, какие пятна на турке и когда они появились. Возможно при неправильном уходе за посудой из латуни. Рекомендации по уходу:
• Турки для кофе, которые новые, перед использованием нужно ополоснуть кипятком, а первый приготовленный в ней кофе лучше слить. После этой недолгой процедуры можно приступать к ритуалу под названием «приготовление кофе в турке».
• Не использовать жестких абразивов и агрессивных химических реактивов. Мыть теплой водой с разведенной в ней мягкой посудомоечной жидкостью. Затем ополоснуть чистой водой и вытереть насухо. Для придания блеска можно аккуратно полировать очень мягкой тряпочкой или замшей.
Важно: мойка в посудомоечной машине запрещена.
Если же пятна уже были на турке при получении вашего заказа, то конечно возможен и брак. Вы можете написать в поддержку Яндекс Маркет для возврата товара.
С уважением, ALAT Home
Здравствуйте! Нам искренне жаль, что вам пришлось столкнуться с подобной ситуацией. Приносим свои извинения! Мы работаем над решением данной проблемы и сделаем все возможное, чтобы впредь подобная ситуация не повторилась. Спасибо за доверие! Ждём вас снова в нашем магазине! С уважением, ALAT Home
Здравствуйте! Нам искренне жаль, что вам пришлось столкнуться с подобной ситуацией. Приносим свои извинения! Мы работаем над решением данной проблемы и сделаем все возможное, чтобы впредь подобная ситуация не повторилась. Спасибо за доверие! Ждём вас снова в нашем магазине! С уважением, ALAT Home
Добрый день! Простите, что огорчили покупкой и неверно собрали ваш заказ. Мы работаем над решением данной проблемы и сделаем все возможное, чтобы впредь подобная ситуация не повторилась. С уважением, ALAT Home
Добрый день! Простите, что огорчили покупкой и неверно собрали ваш заказ. Мы работаем над решением данной проблемы и сделаем все возможное, чтобы впредь подобная ситуация не повторилась. С уважением, ALAT Home
Статуэтка была заказана 26 декабря по не самой низкой цене специально в том магазине, который предлагал доставку до нового года. Однако 31 числа во второй половине дня после окончания периода запланированной доставки появилось сообщение, что курьер приедет только 5 января. Служба поддержки сослалась на "непредвиденные сложности", возникшие при доставке, но объяснить ничего не смогла. В итоге подарок не был подарен вовремя, смысла переплачивать за более быструю доставку не было никакого.
Что касается самой статуэтки, то к ней никаких претензий. Красивая и аккуратная. Коробка выглядит достойно, приятно дарить.
Добрый день! Большое спасибо за отзыв! Нам приятно, что вам понравилась статуэтка. Сожалеем, что вам доставили товар так поздно, хотя это зависит не от продавца, так как товар мы отгрузили вовремя. Надеемся. что следующие заказы принесут вам лишь положительные эмоции. Будем рады видеть вас в нашем магазине!
Добрый день! Большое спасибо за отзыв! Нам приятно, что вам понравилась статуэтка. Сожалеем, что вам доставили товар так поздно, хотя это зависит не от продавца, так как товар мы отгрузили вовремя. Надеемся. что следующие заказы принесут вам лишь положительные эмоции. Будем рады видеть вас в нашем магазине!
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